Velour Restaurant ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us.
If you have any questions about this Privacy Policy, please contact us:
Velour Restaurant
4742 N. Cumberland Ave.
Chicago, IL 60656
+1 (773) 887-3082
1. Information We Collect
We may collect the following types of personal information when you interact with our website:
- Contact Information (name, phone number, email address)
- Reservation or Inquiry DataTechnical Information (IP address, browser type, device information)
- Usage Data (pages visited, time spent, referring websites)
We do not collect payment or order information directly through our website.
2. How We Use Your Information
We may use your information to:
- Respond to your inquiries or feedback
- Improve our website and user experience
- Send promotional or service-related communications (if you opt in)
- Analyze website traffic and usage patterns
- Comply with legal obligations
3. Third-Party Services
Our website provides direct links to third-party food delivery platforms, including:
Uber Eats
DoorDash
Google
When you click on these links, you will be redirected to platforms that are operated by third parties. We do not control how these companies collect, use, or share your information. We recommend reviewing their respective privacy policies before placing an order.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience. Cookies are small files stored on your device that help us analyze traffic and customize content.
Types of cookies we use:
- Essential Cookies: Required for basic website functionality
- Performance Cookies: Help us understand how visitors use the site
- Analytics Cookies: Provide data about usage trends (e.g., through Google Analytics)
You can modify your browser settings to manage or disable cookies. Disabling cookies may affect website functionality.
5. Analytics
We use Google Analytics to collect anonymous data about how users interact with our website.
This includes data such as:
- Pages visited
- Time spent on pages
- Referring websites
- Type of device and browser
This information helps us improve the site’s performance and user experience. Google Analytics does not identify you personally.
To opt out of Google Analytics, visit:
https://tools.google.com/dlpage/gaoptout
6. Data Sharing
We do not sell your personal information. We may share limited data with:
- Service providers (e.g., website hosting, analytics)
- Law enforcement or government agencies if required by law
We do not store or have access to your order or payment details on third-party platforms.
7. Your Rights and Choices
Depending on your location and applicable laws, you may have the right to:
- Access the information we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
- Limit or object to the processing of your information
To exercise any of these rights, please contact us using the contact information above.
8. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will revise the "Effective Date" at the top of the policy. Continued use of our site after changes constitutes your acceptance of the updated terms.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
Velour Restaurant
4742 N. Cumberland Ave.
Chicago, IL 60656
+1 (773) 887-3082